UPDATE ON 5/22/20 - Our Showroom is open! To comply with the yellow phase county regulations, we are required to operate by appointment only to ensure your safety and ours. Please contact the sales team via phone, text, website chat or email to schedule your upcoming sales appointment.
Personal safety is core to Volvo's purpose - providing the freedom to move in a safe, sustainable, and personal way. To ensure we fulfill this mission, we are taking these steps to serve you in response to the COVID-19 pandemic:
Service & Parts Departments:
- Disinfecting all high touch surfaces in service loaner vehicles (steering wheel, gear shift, window switches, remote start button, inside/outside door handles) before and after every use
- Disinfecting all high touch surfaces in customer vehicles upon arrival and before return
- Utilizing plastic seat covers and steering wheel covers while customer vehicles are being serviced
- Utilizing plastic bags to shield key fobs for an extra layer of protection
- Utilizing protective gloves when transporting customer vehicles
- Disinfecting the service and parts counters, customer and employee entrance door handles, tables, keyboards and phones
- Utilizing glass barriers in front of service advisor desks for an extra layer of protection
- Performing contact-free pick-up and drop-off valet services on a case by case basis (pending available staff)
- Removal of excess chairs in employee break room
- Performed a deep clean of the service shop and dealership showroom/customer service lounge
- Utilizing face masks while working in and around the dealership
Showroom & Customer Service Lounge:
- Disinfecting chairs, counter tops and tables after the use of each customer
- Disinfecting door handles of restrooms and offices, phones and office surfaces after use
- Removal of decor blanket and pillows and coffee mugs
- Practicing social distancing (6 feet minimum between individuals) in customer service lounge
- Offering hand sanitizer for customer and employee use
- Utilizing face masks while working in and around the dealership
Lehman Update on 3/17/20: Lehman Volvo Cars will comply with the recent guidelines that the State of Pennsylvania issued on March 16th, 2020. The Lehman Volvo Cars Service Department will remain open under the following hours:
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The Lehman Volvo Cars Sales Department will close beginning on Wednesday, March 18th. Please understand that our Sales team is still available to you and will be working remotely from their homes. You may reach the Sales team via phone and email. Please click here to view our Sales team's direct extensions and email addresses.
We thank you for your patience as we navigate through this unusual and extreme circumstance and we promise to continue to fulfill our obligation to you as your preferred Volvo dealer. Please do not hesitate to contact myself at rbromley@lehmanvolvocars.com with any questions or concerns you may have.
We will continue to follow the guidance of the State of Pennsylvania and will notify you with any changes or updates of our re-opening.
Be safe,
Ray Bromley
Lehman Volvo Cars
Owner & President